Customer Service Manager
Rachel manages relations between account representatives and customers within Uckele, Healthy Goods, and our contract manufacturing clienteles. She also manages key accounts in our contract manufacturing business consisting of equine, pet, and human. She brings a vast knowledge of manufacturing over the years with Uckele along with a background in science and nutrition. Rachel assists her clients and representatives through every step of the process, engaging on accounts and providing guidance when needed. From product development to account management, she ensures those she manages to provide excellent service to all at Uckele.
Rachel earned her B.A. in Exercise Science from Adrian College. She enjoys the growth and fast pace at Uckele and appreciates the company’s mission of making people and their animals healthier. Her strong sense of responsibility to her clients and extensive nutritional knowledge give her a reputation as the “get it done” representative and advocate for the clients here at Uckele.